TERMS OF USE

These Terms of Use govern the access to and use of the website certified-tests.com and the services provided through this website.

By accessing or using the website, the user agrees to be bound by these Terms of Use.

If the user does not agree with these Terms, they must not use the website or services.

1. Service Provider Identification

   This website certified-tests.com and the services provided through it are operated by:

   

   Email: support@certified-tests.com

   Hereinafter referred to as “Provider”.

2. Description of the Service

   The website certified-tests.com provides online tests and certification services designed to evaluate knowledge and skills in various professional and educational areas.

   Users may:

   • take online tests
   • receive digital certificates upon successful completion
   • verify certificates through the platform

   Certificates issued through the platform are digital documents intended for informational and professional presentation purposes.

   The Provider does not guarantee that certificates will be accepted by specific employers, institutions, or authorities.

3. User Account

   To access certain services, users may be required to provide personal information.

   Users agree that:

   • all provided information is accurate
   • they will not impersonate another person
   • they will not misuse the platform

   The Provider reserves the right to suspend or terminate access if misuse or violation of these terms occurs.

4. Prices and Payment Terms

   The price for certificates and paid services is displayed on the website before the purchase.

   Payments are processed via secure third-party payment gateways.

   Accepted payment methods may include:

   • credit or debit cards
   • other electronic payment systems supported on the website

   By completing a payment, the user confirms that they agree with these Terms of Use and the applicable price.

   All prices are displayed in the currency specified on the website.

5. Delivery of the Service

   The services offered on this website are digital services.

   After successful completion of a test and payment (if applicable), the certificate is issued electronically and made available to the user through the website.

   Delivery of digital certificates usually occurs immediately after successful completion, unless technical issues occur.

   No physical goods are shipped.

6. Right of Withdrawal

   According to EU consumer protection regulations, customers generally have the right to withdraw from a purchase within 14 days.

   However, by purchasing digital services on this website, the user expressly agrees that the service may begin immediately after payment.

   If the service has already been fully delivered (for example, the certificate has been issued), the right of withdrawal may no longer apply.

7. Complaints and Refund Policy

   If a user experiences a technical issue or believes a service was not delivered correctly, they may submit a complaint.

   Complaints can be submitted via email: support@certified-tests.com

   The complaint must include:

   • user name
   • email used during purchase
   • description of the issue

   The Provider will review the complaint and respond within a reasonable timeframe.

   Refunds may be granted in cases such as:

   • duplicate payment
   • technical errors preventing service delivery

   Refunds are processed using the original payment method.

8. Intellectual Property

   All content on this website, including:

   • texts
   • graphics
   • logos
   • software
   • tests and materials

   is the intellectual property of the Provider unless stated otherwise.

   Users may not copy, reproduce, or distribute the materials without written permission.

9. Limitation of Liability

   The Provider does not guarantee that:

   • the website will always be available without interruption
   • certificates will be accepted by third parties
   • the results of tests will reflect real professional competence

   The services are provided “as is” without warranties of any kind.

10. Changes to the Terms

    The Provider reserves the right to update these Terms of Use at any time.

    Updated terms will be published on the website and become effective upon publication.

    Users are encouraged to review the Terms regularly.

11. Governing Law

    These Terms of Use are governed by the laws of the country where the Provider is registered.

    Any disputes shall be resolved by the competent courts of that jurisdiction.